We use Australia Post & Sendle who are partnered with all major carriers, and local courier partners. Tracking and delivery information will be made available to you at check out.
Returns and exchanges
The full policy regarding returns and exchanges can be found in the footer menu
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. For more information please view our return policy found in the footer menu.
Information relating to our hire suit service
A standard hire is from Thursday pick up to Monday return. Anthing outside of this perior is an extended hire. Mid week hire will also incur additional charges.
Late returns are chaged $100 per day and come out of your security bond (pre-authorised credit card). If you think you will not be able to return on time please contact us immediately.
In the unfortunate event of a lost or damaged garment, you will be charged for the replacement of that garment.
Information relating to our Custom Made service
If the fabric is in stock and you are a first time client the process for a suit can take between 7-9 weeks. For a custom made shirt the process takes between 4-6 weeks. Amore accurate time frame can be given at consultation once a fabric is selected.
There is no cancelations on a custom made garment.
You may be charged additional tailoring fees if you change size? Clients are meaasured and weighed on the initual consultation.